Privacy policy


Personal details

“DVC”, hereinafter “the owner”, is likely to gather your personal details.

These details will be processed in accordance with applicable legislation. In particular: the information gathered by the person responsible for processing your details, including the names, first names, addresses, telephone numbers, emails and URL of the Website you send us, can be encoded in the automated data files. This data can be used and processed by the owner for the purposes of managing its relations with its web users and contacts, in order to control the regularity of the owner’s trade’s different holding operations and to combat fraud and irregularities.

This data can also be used for marketing, public relations and prospecting purposes within the framework of the owner’s business activities by the owner and its partners, unless you oppose this. People are entitled to consult their own personal details free of charge and have them modified free of charge should they prove incorrect, incomplete or non-pertinent. Those who wish to exercise this right can do this by addressing a letter to the owner (all the details figure on the Contact page) accompanied by a written request, signed and dated, with a copy of the proof of identity. Those who wish can also get additional information on the laws applying to the protection of personal details, from Commission pour la protection de la vie privée, Avenue de la Porte de Hal, 5-8, 1060 Bruxelles 3.

Use of information

We will only use the personal details to:

If you supply us with your credit card information, we use this information to obtain payment of your orders. When you purchase products from our firm on the Website, your credit card details are protected by the encrypting technologies of specialised companies with whom we are working under contract.




What are cookies?

A cookie is a text file that is installed in the browser of your computer or mobile device by a website’s server when you consult a website. The cookie contains a unique code which makes it possible for your browser to be recognized when you visit the website (“session” cookies) or during subsequent, repeated visits (“permanent” cookies). Cookies can be installed by the server of the website you visit or by partners of that website. A website’s server can only read the cookies it has installed itself, and has no access to other information found in your computer or mobile device. Cookies are stored in the folder of your browser on your computer or mobile device. A cookie usually consists of the name of the server that placed the cookie, an expiry date, and a unique number code.

Cookies generally make the interaction between the visitor and the website faster and easier, and help the visitor navigate between the different parts of a website. Cookies can also be used to make the content or advertisement on a website more relevant for the visitor, and can be adapted to his personal taste and needs.

Different kinds of cookies are used on our websites.

Necessary cookies: these cookies are indispensable for visiting our websites and using certain parts of the websites. For instance, they allow you to navigate between the different parts of the website, fill in forms, place orders, and maintain the contents of your shopping cart. Even when you log in with your personal account, e.g. on the web portal of Skynet or MyProximus, these cookies are needed to check your identity in a secure way before you are granted access to your personal data. If you refuse these cookies, certain parts of the website will not work, or will not work optimally.

Functional cookies: functional cookies are cookies that make it easier for our websites to work, make them more pleasant for visitors, and ensure that you have a more personalized browsing experience. For example, these cookies can remember your language choice and customer segment, or whether you were already asked to participate in a survey so that you are not asked again the next time you visit the website.

Performance cookies: we use performance cookies to obtain information about visitors’ use of our websites, in order to improve the content of our websites, adapt them to the wishes of visitors, and make them more user-friendly. For instance, there is a cookie that counts the number of unique visitors, and a cookie that keeps track of the most popular pages. For analyses of the use made of our websites we also rely on Google Analytics, which use cookies for this as well.

Advertisement cookies: This website uses cookies which, based on the pages you visit on this website, keeps a tally of the products or services you may be interested in. Through these cookies and with the tools of the Google advertising network (Google AdWords, Google Analytics, the Google Display Network and DoubleClick) and the Facebook advertising network (Facebook, Instagram) we can show you ads on other websites that are part of these advertising networks for products and services you may be interested in. This technique is called “remarketing”. These cookies do not contain any personal data. Other advertisement cookies are installed by the advertisers when their advertisement is published on the website. Advertisement cookies do not contain personal data. The information collected via these advertisement cookies and web beacons is used to measure the efficiency of the advertising and to tailor the advertisements to your potential interests, not only on our websites but also on other websites which form part of the advertisement network.

Managing cookies

You can refuse the installation of cookies via your browser settings. You can also remove cookies already installed on your computer or mobile device at any time. If you want to refuse the advertisement cookies (a.o. from Google), you can do so via the website  If you do not wish to receive any ads based on your surfing behavior and the remarketing cookies, such as those of Google, you can change the settings of the Google Ads Preference Manager. Google also recommends that you install the Google Analytics Opt-out Browser Add-on.

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